Service Contracts
Learn about our different service contracts
To ensure that your device will keep working as well as on day one, we offer a service contract ensuring peace of mind and total control over maintenance costs.
We offer two different Tiers depending on your needs and region:
STANDARD
TOTAL
What are the services that we offer?
Repairs
Your device is repaired by our experts on site or in our facility in Switzerland to meet our quality standards.
Support
Phone and email support to get answers to your technical and application questions.
Maintenance
Ensuring that you device is working as well as on day one and providing the best imaging experience.
Installation
Worry free onsite installation so you can start working right away.
Training
General care, usage and application training to be always up to date with our latest innovation.
Contract duration
The contract can be purchased from 1 year to a maximum of 5 years. It’s available either as a one-time purchase or a yearly subscription.
For CX, CX-F and CX-A
No unplanned costs
Best imaging results
Direct access to support and imaging experts
Priority case resolution
Device always up to date
To find out more about our current service contract, click on the button below to do download the flyer.