Service Contracts
Learn about our three different service contractsTo ensure that your device will keep working as well as on day one, we offer three different service contracts ensuring peace of mind and total control over maintenance costs.
We offer three different Tiers depending on your needs and region:
Worldwide
BASIC
Europe only
STANDARD
Europe only
TOTAL
What are the services that we offer?
Repairs
Your device is repaired by our experts on site or in our facility in Switzerland to meet our quality standards.
Support
Phone and email support to get answers to your technical and application questions.
Maintenance
Ensuring that you device is working as well as on day one and providing the best imaging experience.
Installation
Worry free onsite installation so you can start working right away.
Training
General care, usage and application training to be always up to date with our latest innovation.
Contract duration
The contracts can be purchased from 1 year to a maximum of 5 years. They are available either as a one-time purchase or a yearly subscription.
For CX, CX-F and CX-A
No unplanned costs
Installation services included
Best imaging results
Direct access to support and imaging experts
Priority case resolution
Device always up to date
To find out more about our current service contracts click on the link below to do download the flyer.