Service Contracts

Learn about our three different service contracts

To ensure that your device will keep working as well as on day one, we offer three different service contracts ensuring peace of mind and total control over maintenance costs.

We offer three different Tiers depending on your needs and region:

 

Worldwide

BASIC

 

 

Europe only

STANDARD

 

 

Europe only

TOTAL

 

What are the services that we offer?

Repairs

Your device is repaired by our experts on site or in our facility in Switzerland to meet our quality standards.

Support

Phone and email support to get answers to your technical and application questions.

Maintenance

Ensuring that you device is working as well as on day one and providing the best imaging experience.

Installation

Worry free onsite installation so you can start working right away.

Training

General care, usage and application training to be always up to date with our latest innovation.

Contract duration

The contracts can be purchased from 1 year to a maximum of 5 years. They are available either as a one-time purchase or a yearly subscription.

For CX, CX-F and CX-A

No unplanned costs

Installation services included

Best imaging results

Direct access to support and imaging experts

Priority case resolution

Device always up to date

To find out more about our current service contracts click on the link below to do download the flyer.